Stoxava

Privacy Policy

Last updated: December 2024

1. Introduction

At Stoxava, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered financial education platform.

2. Information We Collect

Information You Provide

  • Email address (when joining our waitlist or creating an account)
  • Account credentials (managed securely through our authentication provider)
  • Any information you voluntarily provide through forms or communications

Information Collected Automatically

  • Usage data (pages visited, features used, search queries)
  • Device information (browser type, operating system)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Send you updates about our launch and new features (if you joined the waitlist)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or abuse
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our platform (hosting, analytics, authentication)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Data portability

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@stoxava.com